How Restaurant Menus Trick You Into Spending More (video)

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This link will take you to a short interview (2:51) about the tricks of the American restaurant business.*  Read over the eight notes below, and then listen to Sara Murray’s short interview with Quentin Fottrell.  After that, fill in the blanks.  Below is a helpful list of difficult vocabulary.  Below that are the answers.

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1.     28% of diners will order the same item the following week if it has been re__________d.

2.     Diners will pay 12% more if an item has a ____________ name.

a.      Examples: Succulent Duck, instead of just Duck

b.     Cajun Chicken, instead of just Chicken

3.     Higher priced items are placed where consumers will more likely _____________ them.

a.      Examples: In the upper right-hand corner

b.     In the lower left-hand corner

c.      Inside a __________

4.     Putting all _________-calorie items inside one box

5.     Giving the lower-priced items _______________ names

6.     Giving the higher priced, higher calorie items fancy names

7.     Beware of set menus

a.      Set menus are only _______________ly cheaper than buying a la carte (individually)

b.     Set menus encourage buying _____________ items (like ice cream)

8.     Beware of “Specials”

a.      They might be ____________________’s leftovers.

b.     They may not be listed with the ____________.

Vocabulary

favorite diner = your favorite place to eat out

diners = people who eat out (dine in restaurants)

sly = clever, tricky

lame description = weak or unoriginal description

succulent = juicy, moist, rich, tasty

Cajun = (spicy) ethnic cuisine from Louisiana

be boxed off = an item separated from other items by a box around it

bargain bin = a container in a department store that holds sale items

watching your weight = eating on a diet

do the math = calculate

leftovers = food left from previous day(s) that was not eaten

cautionary tales = stories with a warning

ANSWERS

1.     28% of diners will order the same item the following week if it has been renamed.

2.     Diners will pay 12% more if an item has a fancy name.

a.      Examples: Succulent Duck, instead of just Duck

b.     Cajun Chicken, instead of just Chicken

3.     Higher priced items are placed where consumers will more likely see them.

a.      Examples: In the upper right-hand corner

b.     In the lower left-hand corner

c.      Inside a box

4.     Putting all low-calorie items inside one box

5.     Giving the lower-priced items simple names

6.     Giving the higher priced, higher calorie items fancy names

7.     Beware of set menus

a.      Set menus are only slightly cheaper than buying a la carte (individually)

b.     Set menus encourage buying extra items (like ice cream)

8.     Beware of “Specials”

a.      They might be yesterday’s leftovers.

b.     They may not be listed with the price.

* Wall Street Journal (August 4, 2014)

Alan Headbloom

Alan advises Americans how to be global citizens and expats how to fit in to Michigan culture without annoying their native coworkers and clients. He also tweets and blogs at the intersection of language and culture. Over decades, he's traveled, studied, or lived on six continents, putting strange foods into his mouth and emitting strange sounds from it. His use of English, German, Spanish, Portuguese, French, Swedish, Hausa, and Japanese all improve with alcohol use. He gives invited public presentations on culture and unsolicited private advice on English grammar and usage; the latter isn't always appreciated. Visit his website for information on consulting, coaching, or speaking engagements.